Case Study: Pronto Insurance achieves 2,000 hours/year savings and faster, error-free claims processing with ElectroNeek

Pronto Insurance implemented ElectroNeek to synchronize two custom IT systems

Pronto Insurance, a South Texas insurance company founded in 1997, struggled with two separate custom IT systems that required manual synchronization several times a day, leading to lost time, delayed claims handling, and frequent data-entry errors. To solve this, Pronto Insurance implemented ElectroNeek’s RPA solution to automate synchronization between its systems.

ElectroNeek developed a custom robot that monitors both systems, copies new records, and transfers data automatically, removing human-entry mistakes and the need for double-checking. The solution saved about 2,000 hours per year for the department, sped up claims processing, improved client retention, and freed employees for more analytical work; Pronto Insurance plans to scale ElectroNeek automation to other departments.

Pronto Insurance