Electric
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Case Study: Workhorse Marketing Reclaims 10 Hours a Month with Electric
A Electric Case Study
Why Workhorse Marketing Chose Electric to Power Their IT
Workhorse Marketing, a digitally focused branding, marketing, and website development agency, chose Electric to help their CTO, Thomas Bacon, reduce the 5–10 hours a week he was spending on day-to-day IT tasks. Before Electric, IT issues, onboarding, offboarding, and device management were pulling him away from billable client work, business development, and strategic responsibilities.
Electric took over employee support, onboarding/offboarding, provisioning, troubleshooting, and device management, with support delivered through Slack and fast response times. As a result, onboarding and offboarding time dropped from several hours to about 15 minutes, and Thomas regained roughly 10 hours per month for billable work and higher-value initiatives. Workhorse Marketing also reported a much better support experience and improved team productivity with Electric.
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Workhorse Marketing
Thomas Bacon
Chief Technology Officer