Case Study: Sixteen5hundred saves money and streamlines IT with Electric

Why sixteen5hundred Chose Electric to Power Their IT

sixteen5hundred, a lighting and controls company with 67 employees, needed a better way to handle IT as its in-house lead retired, its MSP costs rose, and remote work drove a sharp increase in support requests. With a mix of in-house IT and hourly MSP support, even small issues were becoming costly and time-consuming.

Electric provided unlimited IT support through its Turbine platform, handling day-to-day help desk needs, onboarding/offboarding, and device management while giving Kwame visibility into requests and systems. The result was a flatter-cost model that saved money and let sixteen5hundred offload 65–75% of weekly IT requests, freeing internal time for larger strategic projects.

Sixteen5hundred

Kwame Amoako-Poku

Business Intelligence Engineer / IT Manager