Case Study: Earnest Research Reclaims IT Time and Focus with Electric

Why Earnest Research Chose Electric to Power Their IT

Earnest Research, an information services company with 100+ employees and 150+ devices, was spending most of its internal IT team’s time on day-to-day support instead of strategic work. Before working with Electric, the team had little visibility into employee IT issues and struggled to focus on improvements like vendor management, cost savings, and policy updates.

Electric stepped in to handle IT support, onboarding and offboarding, device management, procurement, and provisioning, while also giving Earnest visibility through Turbine reporting. With Electric’s help, Earnest reduced IT firefighting and freed up 75–80% of one team member’s time for higher-value projects, allowing the team to shift from 80% support work to 80% strategic initiatives.

Earnest Research

Francis Calata

Vice President, Corporate IT