Case Study: Betts Recruiting standardizes IT processes and resolves outages with Electric

Why Betts Recruiting Chose Electric to Power Their IT

Betts Recruiting, a staffing and recruiting firm, was experiencing rapid growth when a critical network outage struck their New York office. Their existing managed service provider was unable to respond quickly, highlighting a lack of adequate support and standardized IT processes. This emergency led them to seek a new solution from vendor Electric.

Electric immediately dispatched a team to resolve the network outage. The partnership provided Betts with the sustainable processes for user and device management they needed to support their growth. The solution serviced over 120 employees across five offices, resolving 80 ticket requests via Slack, and allowed the firm to upgrade its IT infrastructure efficiently.

Betts

Carolyn Bets Fleming

CEO & Founder