Case Study: Montana Legal Services Association improves access to legal resources with Electric Citizen

Montana Legal Services Association wins multiple web design awards in 2024 with Electric Citizen

The Montana Legal Services Association needed to modernize its Montana Law Help website to better serve low-income residents seeking legal aid. Their outdated site offered a poor user experience and lacked modern tools. They partnered with the vendor Electric Citizen for a comprehensive web design and development project to address these challenges, including upgrading their CMS.

Electric Citizen redesigned the site with a focus on user experience, adding an interactive legal triage tool and multilingual support in English and Spanish. The new, accessible site received positive feedback from users and staff and won multiple web design awards in 2024. Electric Citizen continues to provide ongoing support and maintenance for the website.

Montana Legal Services Association