Case Study: Minnesota Department of Children, Youth and Families launches a clear, family-focused state website with Electric Citizen

dcyf launches a new state agency site in under 6 months with Electric Citizen

The Minnesota Department of Children, Youth and Families (DCYF) faced the challenge of consolidating 175 programs from four separate state departments into a single new agency that needed a public-facing website quickly. With no existing site or brand materials and a hard public launch deadline in six months, DCYF hired Electric Citizen to lead the redesign and development of the new website.

Electric Citizen implemented a user-friendly, human-centered design focused on the needs of families and created a clear plan to meet the aggressive launch timeline. The new site was launched on time and under budget, serving nearly 500,000 users in its first nine months and providing a single, unified online resource for families. Electric Citizen continues to partner with DCYF on ongoing site improvements.

Department of Children, Youth and Families (dcyf)