Case Study: a global open digital payments platform boosts new hire connection with ELB Learning's interactive custom eLearning

Global Open Digital Payments Platform engages 5,000+ new hires with eLearning Brothers

The customer, a global open digital payments platform, sought to convert its lengthy in-person new hire orientation into a virtual format to reduce training costs. Their challenge was to accomplish this without sacrificing the vital human connection and local perspectives fostered by the classroom environment. They partnered with eLearning Brothers to create a solution that would keep the training interactive and help new hires feel engaged with their colleagues and the company.

eLearning Brothers developed an interactive module that embedded social polling and commenting features to replicate the human connection of in-person training. This allowed learners to filter comments by geography or topic and hear from colleagues despite taking the course alone. The solution was a success, receiving overwhelmingly positive feedback from over 5,000 learners and achieving an average user rating of 4.4 out of 5. Participants reported feeling connected to a global community, with one noting it was "great to see some of the reactions, not only within my region but globally."