Case Study: Fendi boosts in-store safety and security training with eLearning Brothers' immersive learning solutions

Fendi cuts thefts by 55% with eLearning Brothers

The luxury fashion house Fendi faced the challenge of efficiently training its 1,800+ globally dispersed, multi-lingual in-store staff on critical health, safety, and security protocols. With high employee turnover and the inefficiency of in-person training, they needed a standardized, accessible solution. eLearning Brothers, through its partner Video Interact, provided a strategy using their Lectora Online and CenarioVR authoring tools.

eLearning Brothers' solution involved creating nine mobile microlearning modules, including an immersive 360-degree VR experience for theft prevention. This approach led to a 55% reduction in theft incidents and reached 80% of the target audience within six months. The program also achieved a remarkable 400% ROI and received multiple industry awards, demonstrating its significant measurable impact.

Fendi