Case Study: PrimeLending achieves a 75% reduction in training costs and streamlined regulatory compliance with eLeaP

PrimeLending - Customer Case Study

PrimeLending, a rapidly growing mortgage lender with more than 1,600 staff across nearly 200 branches, faced ballooning employee and management training costs, difficulty keeping training modules current with industry and regulatory changes, uneven instruction across regions, and the need to document training for federal compliance. To address these challenges they selected eLeaP’s hosted Learning Management System (LMS) to replace time‑consuming in‑person training.

eLeaP implemented a scalable, web‑based LMS with easy course creation (Course Content Creator Pro), multimedia support, and performance tracking, enabling rapid updates and uniform delivery company‑wide. As a result, PrimeLending reduced training costs by 75% (saving millions), improved training effectiveness and staff knowledge, eased federal compliance reporting, and increased employee confidence — all delivered through eLeaP’s solution.

PrimeLending

Mark Guely

Assistant Vice‐President for Products and Training