Case Study: Citizens First National Bank achieves streamlined regulatory compliance and reduced training costs with eLeaP

Citizens First National Bank - Customer Case Study

Citizens First National Bank, a community-focused bank with over $1 billion in assets and more than 300 staff across 20 locations, faced mounting training challenges as growth and constantly changing government regulations outpaced its in-person and DVD training. To keep training affordable, track and report results, ensure ease of use, and protect sensitive data, the bank turned to eLeaP’s next‑generation hosted LMS (SaaS).

eLeaP provided a secure, easy-to-use platform — including Course Content Creator Pro, built-in testing and reporting, and 256‑bit SSL encryption — allowing the bank to quickly create and update courses and demonstrate compliance. As a result, Citizens First National Bank significantly reduced training costs and travel/manpower demands and improved training effectiveness, with eLeaP’s tracking showing increased comprehension and retention.

Citizens First National Bank

JF

Training Manager