Elcom
60 Case Studies
A Elcom Case Study
Wine Selectors, a major online retailer of wine, needed a more sophisticated eCommerce presence to help existing clients self-serve while also attracting new customers. The challenge was to replace a basic online storefront with a scalable, brand-driven site that improved usability and supported retail operations.
Elcom implemented its elcomCMS platform with custom pages, ERP integration, a highly branded interface, Developer API extensions and wine-specific content and search tools. The result was a secure, PCI DSS–aligned, user-friendly online store delivered on time and on budget, improving processes, personalization and customer satisfaction while giving Wine Selectors the ability to customize and extend the solution themselves.
Neil Gibson
Information Systems Manager