Case Study: Wellways improves communications and connectedness with Elcom intranet

Wellways unifies 97 work sites with Elcom

Wellways Australia, a leading not-for-profit mental health and disability support provider, faced challenges with organizational silos and inefficient communication after a period of rapid growth. Their outdated SharePoint 2013 intranet was inaccessible to casual staff and difficult to use, leading to an over-reliance on email. Elcom implemented a modern, responsive intranet platform to address these issues.

The Elcom solution provided universal access for all staff, including those without Active Directory accounts, via handheld devices. It centralized knowledge, streamlined communications, and improved findability through features like quicklinks, an enhanced staff directory, and optimized search. The new intranet has unified the dispersed workforce, promoted a positive culture, and improved business efficiency by simplifying processes like new staff onboarding.

Wellways