Case Study: Spotlight Group achieves unified communication and collaboration with Elcom

Spotlight Group - Customer Case Study

Spotlight Group, the Australian retail and property group behind Spotlight, Anaconda and Harris Scarfe with about 12,000 employees across Australia, New Zealand and Southeast Asia, faced fragmented internal communications. Multiple legacy intranets, email‑only updates, poor search and no social or collaboration tools meant messages got lost, cross‑brand content wasn’t shared and employees were unaware of benefits and resources across the group.

Spotlight chose Elcom and launched Central using Elcom’s multi‑site platform, deploying four branded intranets with integrated user data, People Finder, team pages, shoutouts, recognition and quick links for frontline staff. The result is a single, scalable communication hub that delivers consistent content across brands, boosts collaboration, saves time by publishing once to multiple sites, supports casual staff without company email and lays the groundwork to replace paper processes with online workflows.

Spotlight Group

Melissa Adeson

Learning & Development Manager