Case Study: Hino Motors achieves seamless system integration and major time and cost savings with Elcom

Hino Motors - Customer Case Study

Hino Australia, a Toyota‑affiliated manufacturer of light, medium and heavy‑duty transport solutions with over 55 years in the Australian market, faced a fragmented, paper‑based workflow and a limited in‑house intranet that only supported reporting. IT needed a proven, customizable CMS with off‑the‑shelf functionality and a developer API to replace the old system, integrate with multiple business systems, and automate manual processes without constant vendor costs.

Elcom was selected and used to build “Hino Central” — a single platform hosting the staff intranet, dealer extranet and partner portals, plus custom web apps and integrations (OCR invoice capture, workflows and ERP sync). By leveraging existing CMS features and Elcom’s API they rolled out 80% of stage 1 quickly, automated end‑to‑end processes like Accounts Payable, cut vendor subscription costs, and made the portal the central touchpoint for staff and partners, delivering significant time and cost savings and measurable productivity gains.

Hino Motors

Jack Liu

Department Manager Information Technology