Case Study: GJK Facility Services improves information access and employee engagement with Elcom

GJK Facility Services saves $177,840 a year with Elcom

GJK Facility Services, a leading facility services provider in Australia and New Zealand, faced significant challenges in internal communications and information access. With a large, mobile workforce, employees struggled to find accurate information across disparate systems, and there was no central directory or way to effectively engage with cleaners who lacked company emails. They partnered with Elcom to implement an intranet solution to create a single source of truth for all company information.

Elcom delivered an award-winning intranet named "Ask George," built on their user-friendly platform. The solution provided a central hub for documents, a staff directory, news, and online forms with automated workflows. A key feature was a translator tool and tailored access for non-English speaking cleaners. The results were highly measurable, with the business saving an estimated $684 per day ($177,840 annually) in regained productivity by giving employees back a collective 19 hours each day previously spent searching for information.

GJK Facility Services