Case Study: Forty Winks achieves a modern, stable intranet with Elcom's all-in-one CMS

Forty Winks - Customer Case Study

Forty Winks is a 35‑year‑old Australian bedding retailer with 103 stores and a widely recognised local brand. They faced an unstable, outdated intranet that was inaccessible at times, had a clunky layout, poor search and lacked department-level content controls; they needed a reliable, out‑of‑the‑box CMS with hosting, minimal IT maintenance and a cost‑effective subscription.

Elcom delivered a hosted intranet for 180 users across head office and franchise stores, providing permissions, a central document repository, eLearning, Exchange‑synced calendar, corporate directory/org chart and workflows for helpdesk, leave and expenses. The platform was easy to administer after vendor training, department champions now manage their own content, adoption and usage increased, the site handled a rapid rebrand, and Forty Winks gained a stable, lower‑cost solution with ongoing vendor support.

Forty Winks

Chris Panagiotou

IT Manager