Case Study: Forty Winks improves staff intranet experience with Elcom

Forty Winks boosts intranet usage 285% with Elcom

Forty Winks, a major Australian bedroom retailer, faced significant challenges with its outdated and unstable intranet platform. The system was clunky, unreliable, and lacked proper search functionality, making it difficult for staff to find information. They partnered with Elcom to implement a new, commercially proven CMS-based intranet that was easy to use and could be managed by departmental champions without IT assistance.

Elcom provided an all-in-one solution that included hosting, core functionality like a document repository and marketing calendar, and robust vendor support. The implementation resulted in a vastly improved user experience and a 285% increase in user adoption. Key features deployed included eLearning modules, a synced calendar, a corporate directory, and forms with workflows, empowering staff and reducing the IT team's maintenance burden.

Forty Winks