Case Study: FB Rice improves knowledge sharing and intranet communication with Elcom

FB Rice centralizes knowledge with Elcom using 5 publishers

FB Rice, a leading Australian intellectual property law firm, faced challenges with an outdated and unattractive intranet that was difficult to manage. This led to low adoption, a high volume of internal emails, and a lack of a central repository for crucial client knowledge and firm policies, hindering effective communication and information sharing across their offices.

Elcom implemented a new modern intranet, Compass, which provided a single source of truth for information and streamlined knowledge sharing. The solution improved communications, decentralized content management, and helped showcase the firm's culture. Elcom delivered an engaging and personalized experience, resulting in easier access to information, reduced internal emails, and a positive new way of working for all staff.

FB Rice