Case Study: Anglican Care achieves streamlined communication and compliance with Elcom's Archi intranet

Anglican Care - Customer Case Study

Anglican Care is a not-for-profit aged care provider operating since 1956 across the Hunter, Central Coast and Mid Coast regions, with 12 residential homes and a dispersed workforce including many staff without dedicated computers or Anglican Care email addresses. Communication relied on personal emails, manager-printed noticeboards and manual processes, leading to poor information flow, compliance risks and persistent survey feedback that communication was a major organisational issue.

Elcom delivered Archi, a role-customised intranet with calendars, tailored quicklinks, Active Directory integration, an acknowledgements module and taxonomy-driven document search, making policies, training and updates easily accessible. The intranet created a single, searchable hub for compliance and COVID-19 updates, improved training visibility, reduced silos between sites, increased engagement through social feeds and profiles, and streamlined access to critical documents for staff, assessors, board members and volunteers.

Anglican Care

Kylie Jacques

Marketing Manager