Case Study: State Transportation Department achieves consistent transportation tech training with ELB Learning

State Transportation Department - Customer Case Study

A state transportation department in the western US approached ELB Learning with a significant challenge: their Transportation Education Program (TEP) was outdated and did not reflect modern operations. The program consisted of over 30 courses that needed a complete revamp. A further complication was the lack of standardized training across the state's vast geographic regions, leading to inconsistent operational procedures among employees.

ELB Learning’s solution involved sending an instructional designer to work on-site with the client’s team to interview subject matter experts and gather the latest policies and procedures. The final program, structured into three tiers with content aligned to on-the-job training, brought consistency to the department's training. ELB Learning's work resulted in a modernized program where employees must complete each tier to be eligible for promotion and a raise, ensuring all personnel are now trained to the same standards statewide.

State Transportation Department