Case Study: a QSR chain strengthens global leadership training with ELB Learning

QSR Chain trains 19,000+ global managers with ELB Learning

The customer, a global QSR chain, partnered with ELB Learning to create a custom leadership training program for its global managers. The challenge was to instill key competencies like accountability, collaboration, self-development, and customer-focus through a consistent and engaging curriculum that would be delivered worldwide. The goal was to build a vibrant learning community and ensure managers remained engaged with the content long after the initial training.

ELB Learning designed a comprehensive solution featuring intense in-person sessions complemented by follow-up eLearning courses. The solution included a curriculum curated by expert instructional designers, application-based activities, and visually appealing guides. This approach from ELB Learning extended learning beyond the classroom to refine skills and prepare managers for further leadership development, achieving the client's goal of creating inspired leaders through a consistent, global program.