Case Study: Alfardan Medical With Northwestern Medicine prepares global healthcare staff for successful launch with ELB Learning

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Preview of the Alfardan Medical With Northwestern Medicine (amnm) Case Study

Alfardan Medical With Northwestern Medicine (amnm) builds blended healthcare onboarding in 24 months with ELB Learning

The customer, Alfardan Medical with Northwestern Medicine (AMNM), faced the challenge of onboarding a newly hired, globally diverse team of healthcare professionals to work cohesively in a new luxury medical facility in Qatar. Their goals were to establish a unique organizational culture, adapt Northwestern Medicine's care model to the Qatari environment, and ensure the entire staff was prepared to deliver excellent patient care from day one. To meet this challenge, they partnered with vendor ELB Learning for a custom eLearning development solution.

ELB Learning developed a comprehensive blended learning program over 24 months. The solution included 23 role-based learning paths, workshops, clinical workflows, microlearning activities, and a wide array of job aids and performance support tools. As a result of this program, the newly hired staff was successfully prepared to work together in the new facility. Leadership and staff reported high levels of satisfaction with the training provided by ELB Learning.


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