Case Study: Global Industrial Products and Services Supplier achieves $3M+ ROI and lower card-processing costs with Elavon Level III Processing

Personalized Service for a Global Supplier

Global Industrial Products and Services Supplier, an Elavon customer for nearly 30 years, operates hundreds of retail locations serving businesses, government agencies and some consumers. Facing low margins and average transactions of about $300, the client struggled to identify the correct interchange rates (debit, credit, procurement, rewards) for each sale and wanted a clearer way to secure the best possible rates—especially through Level III processing and better capture of card data.

Elavon performed a detailed, line-by-line analysis of the client’s transactional data and implemented Level III processing guidance while helping develop internal processes to capture and process card data more effectively across more than five million transactions per year. As a result, the client realized over $3 million in return on investment in an 11‑month period, reported improved qualifying rates, and continues to align operations and expand payment options using Elavon’s recommendations.