Case Study: 24-Hour Veterinary Emergency and Referral Hospital achieves streamlined payments and improved cash flow with Elavon

Operations become efficient with a streamlined payment process

The 24-Hour Veterinary Emergency and Referral Hospital, a 24-hour veterinary emergency and referral provider with over 200 employees and multiple locations, was struggling with an outdated, disorganized accounts payable process. Manual errors, tedious workflows, overdue bills, and limited staff resources were creating inefficiencies and hurting cash flow. Elavon’s Practice Management Bridge® was brought in to help streamline and modernize the hospital’s payment operations.

Elavon implemented Practice Management Bridge® to consolidate AP processes into one system, add an online payment button to the hospital website, and enable payments from any workstation. The rollout was completed in just a couple of days, with personalized support throughout. As a result, the hospital gained faster payment posting, easier reporting, one-click refunds, and the ability for 75 people to process transactions at once, improving both efficiency and client service.