Case Study: Dr. Jonathan Bushman’s direct primary care practice builds patient trust with Elation Health

Dr. Jonathan Bushman’s practice serves 1,000 patients per provider with Elation Health

Dr. Jonathan Bushman, a direct primary care physician, struggled with an electronic health record system that felt bureaucratic and hindered his ability to focus on patient relationships. He wanted an EHR that supported his practice's core mission of building trust and transparency. To address this, he turned to the vendor Elation Health for their EHR platform.

Elation Health provided an intuitive electronic health record system that simplified recordkeeping and shifted the focus back to the patient rather than billing. This solution allowed Dr. Bushman to efficiently grow his practice, Reliant Direct Primary Care, to two locations with three providers, each maintaining a dedicated panel of patients. The Elation EHR supported high-quality, personalized care, including telemedicine during the pandemic, and was integral to a practice model where physicians have the time to make critical diagnoses and build profound trust, even with incarcerated patients.