Case Study: Fabric House achieves seamless cloud-to-on-premise integration with elastic.io

Integrating Cloud-based Crm With on-premises Erp and Ecommerce

Fabric House, a B2B wholesaler from Italy, needed to move from the out-of-the-box CRM module in Microsoft Dynamics NAV to a stand-alone cloud CRM while keeping its existing ERP, ecommerce, and logistics systems in sync. The company’s challenge was to integrate MS Dynamics CRM with on-premises MS Dynamics NAV, connect the SPHERE.IO online shop, and prepare for logistics integration without making the project overly complex or expensive. Elastic.io’s integration platform was chosen to support these requirements.

Elastic.io implemented its iPaaS with pre-built connectors for MS Dynamics CRM, MS Dynamics NAV, SPHERE.IO, and logistics systems, enabling two-way synchronization of customer and contact data and standard-field mapping across applications. The result was a faster, more scalable integration approach that reduced monthly costs by 85%, setup costs by 90%, and integration time by up to 85%, while also providing comprehensive monitoring and a secure hosting environment.

Fabric House

Johann Trischberger

Chief Executive Officer