Case Study: Wells Fargo achieves near real-time observability and faster digital innovation with Elastic

Wells Fargo accelerates digital innovation to put customers first with Elastic Observability

Wells Fargo, one of the largest banks in the U.S., needed better visibility into the health and performance of its complex customer-facing applications and distributed microservices environment. To support near real-time monitoring of financial transactions and risk, the bank chose Elastic Observability and Elastic APM, with an emphasis on distributed tracing and open standards.

Elastic helped Wells Fargo implement a “single pane of glass” for logs, metrics, events, and 100% trace capture, supported by Elastic Common Schema and W3C Trace Context. With help from Elastic Consulting, the bank accelerated deployment and gained faster root-cause analysis, improved end-to-end transaction visibility, and near real-time business impact analysis—helping improve application availability, customer response, and mean time to recovery.

Wells Fargo

Joe Korchmar

Distinguished Engineer