Case Study: PepsiCo reduces MTTR by 30% with Elastic Observability

PepsiCo cuts MTTR by 30% with Elastic

PepsiCo, a global food and beverage leader, faced a challenge with a fragmented set of over 55 observability tools that limited its ability to holistically optimize performance and reliability across its critical digital infrastructure. To address this, the company partnered with Elastic to implement Elastic Observability as the foundation for a Full Stack Observability platform.

The solution from Elastic consolidated metrics, events, logs, and traces into a unified platform, standardizing observability across the enterprise. This resulted in a 30% reduction in mean time to resolution (MTTR), a decrease in monitoring tools from 55 to under 20, and up to 25% in annual hardware cost savings. PepsiCo also achieved 99.9% application uptime and now ingests 13.7 terabytes of data monthly for data-driven insights.

PepsiCo