Case Study: Opala achieves four-nines uptime and stronger medical data security with Elastic

Opala reduces P1 incidents by 88% with Elastic

Opala, a healthcare data exchange company, faced challenges after a cloud migration, using disparate observability and security tools that led to lengthy deployment cycles and time-consuming outages. Their goal was to secure vast amounts of sensitive medical data and ensure system availability. Joe Ben Slivka, Director of Cloud Infrastructure and Cybersecurity, sought a unified platform and turned to the Elastic Stack, specifically Elastic Observability and Elastic Security, to consolidate their tools.

By implementing Elastic's solutions, Opala replaced multiple vendors like Datadog and CrowdStrike. The results were significant: service availability improved from 99.3% to 99.99%, P1 incidents dropped by 88%, and mean time to resolution fell by 90%. Elastic enabled rapid threat hunting, with internal searches taking just 15 minutes, and cut software deployment cycles from a month to about 48 hours, dramatically increasing operational efficiency and security.

Opala