Case Study: Oney Bank improves service availability with Elastic Observability

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Oney Bank improves service availability by 30% with Elastic

Oney Bank, a major European consumer finance and payments provider, needed to unify its fragmented IT monitoring tools to improve visibility, eliminate operational silos, and support its critical systems during peak business periods. To meet this challenge, the bank turned to vendor Elastic and implemented its Elastic Observability solution.

By deploying Elastic Observability, Oney Bank consolidated five legacy tools into a single platform. This solution from Elastic provided real-time monitoring and APM, which reduced the bank's mean time to detect incidents by 95%—from 20 minutes to just one minute—and improved overall service availability by 30%. Additionally, the tool consolidation with Elastic resulted in a 30% reduction in annual IT costs while significantly improving collaboration and operational efficiency across its teams.


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