Case Study: Linklaters achieves 10x faster search and 67% lower server costs with Elastic

Linklaters modernizes its legal knowledge management platform with Elastic

Linklaters, a global law firm with 31 offices and over 5,000 employees, needed to modernize Se@rch, its proprietary knowledge-management platform, after the legacy search backend became difficult to support and blocked feature development. The firm faced potential disruption if it rebuilt the platform, and required a future-proof solution that preserved the existing user experience while improving performance and maintainability.

Working with Kin + Carta, Linklaters migrated Se@rch’s backend to Elastic Cloud Enterprise, enabling rapid, automated deployments and transparent tuning via Kibana. The move delivered 10x faster query responses, a 67% reduction in server footprint and operating costs, quicker rollout of enhancements, better multilingual relevancy, reduced maintenance burden, and confidence to continue agile development without disrupting users.

Linklaters

Rachel Manser

Director of Knowledge and Learning