Case Study: FURUNO Japan achieves a 94% reduction in Mean Time To Knowledge (MTTK) with Elastic Observability

Furuno Japan Optimizing satellite communications at sea

FURUNO Japan, a maker of marine electronics and provider of satellite onboard data services, needed a way to analyze and control ship-to-shore traffic in near real time so customers could balance connectivity cost and performance. Previously, usage data arrived in large, delayed spreadsheets (one to two days or more), making it slow and difficult to identify which devices or apps were causing slow connections, excess charges, or hardware issues.

FURUNO deployed the Elastic Stack—Kibana and Elastic Maps with Elasticsearch Service on Elastic Cloud plus Beats and Logstash—to collect, compress, and visualize onboard data hourly. The result: mean time to knowledge fell by 94% (from days to about an hour), faster malware and fault detection, proactive maintenance that lowers urgent-repair costs, easier scaling across the fleet, and new opportunities to optimize and monetize data plans.

Furuno

Ben de Vries

IT Specialist