Case Study: ANSC (Agence du Numérique de la Sécurité Civile) achieves real‑time emergency response and scalable observability with Elastic Observability

French Civil Security Digital Agency ANSC improves its emergency response management systems with Elastic

The Agence du Numérique de la Sécurité Civile (ANSC) built NexSIS 18-112 to unify France’s emergency information systems and improve crisis coordination for fire and rescue services. Starting from a blank slate after the 2015 attacks, ANSC needed real‑time application performance monitoring, centralized logging, Kubernetes integration, and scalable log management to break down silos and ensure rapid, reliable emergency response.

ANSC deployed Elastic Observability — Elasticsearch, Kibana, APM and RUM — via Elastic Cloud on Kubernetes with Elastic Professional Services on Scaleway, completing implementation in two months. The solution delivered centralized tracing and real‑time insights, faster troubleshooting and development cycles, scalable log lifecycle management, and self‑service Kibana dashboards for teams, resulting in improved response times, reduced incident resolution times, and better access to lifesaving information.

ANSC

Yann Pascal

Head of Infrastructure