Case Study: a Fortune 500 multinational conglomerate corporation accelerates cloud innovation with Elastic Observability

Fortune 500 Multinational Conglomerate Corporation cuts MTTD and MTTR with Elastic Observability

The customer, a Fortune 500 multinational conglomerate corporation, faced challenges in troubleshooting its newly re-architected microservices-based applications running on Microsoft Azure. Their previous logging solution led to constant firefighting and long waits for data ingestion, slowing down innovation. They turned to Elastic and its Elastic Observability platform to gain real-time insights and support their DevOps "shift left" strategy.

By implementing Elastic Observability, including Elastic Cloud on Azure, Elastic APM, and Elastic Agent, Elastic provided the corporation with instant log availability and real-time analytics. This solution significantly reduced their mean time to detection (MTTD) and mean time to resolution (MTTR), minimized customer downtime, and accelerated the release of new software by enabling engineers to pinpoint and resolve issues with incredible accuracy.