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A Elastic Case Study
Fingerprint is a UK-based regulatory technology company that helps regulated businesses monitor electronic communications for compliance across channels like email, chat, Slack, Zoom, WhatsApp, and voice. As its data volume grew, Fingerprint needed a way to search and analyze vast amounts of semi-structured communications data securely and at scale, and it chose Elastic Cloud and Elasticsearch to support that challenge.
Using Elastic, Fingerprint built a multi-tenant, serverless platform that ingests communications data, ranks risk, supports investigations, and audits user activity, while also using Elastic APM to monitor system health. The result is that Fingerprint now automates 80%–90% of daily monitoring work, speeds compliance investigations, and can generate KPI reports and search across communications more effectively; Fingerprint is also exploring Elastic cross-cluster search to expand oversight across regions.
James Hogbin
Founder & CEO