Case Study: Energisa achieves faster issue resolution and improved system visibility with Elastic Observability

Energisa takes charge of its infrastructure, keeps customers connected with Elastic Observability

Energisa, Brazil’s largest private electricity company, needed a better way to monitor its growing number of business-critical systems and logs. Before working with Elastic, analysts struggled to find data in decentralized text files and relational databases, making root-cause analysis, preventive action, and fast issue resolution difficult.

Using Elastic Observability, Energisa centralized application and infrastructure logs, monitored more than 1,400 servers, and set up alerts, dashboards, and APIs to reduce false alarms and improve maintenance workflows. With Elastic, the team gained clearer visibility, faster incident response, and even resolved one issue in 10 minutes instead of at least an hour, while improving governance and planning for future predictive monitoring.

Energisa

Altamir Dias Cassiano

System Analyst