Case Study: BBVA achieves real-time access to 20 years of transaction history with Elasticsearch

BBVA cuts transaction query times 10x with Elastic

BBVA, a global financial services leader, faced the challenge of having its customer transaction data fragmented across more than nine disparate systems. This fragmentation made it difficult to access vital financial information and limited the bank's ability to provide a unified service. To overcome this, BBVA turned to vendor Elastic and its Elasticsearch product to create a single, comprehensive platform for transaction inquiries.

By implementing Elastic, BBVA consolidated its data and enabled real-time search across 20 years of transaction history, equating to over 45 billion transactions. The solution resulted in a 10x improvement in query response times, reducing them from 2-3 seconds to 200-400 milliseconds. This provided significant cost savings through reduced mainframe load and infrastructure costs while dramatically enhancing the customer experience with full-text search capabilities.

BBVA