Case Study: AHEAD reduces triage time and false positives with Elastic Security

AHEAD cuts triage time by 73% with Elastic

AHEAD, a leading provider of digital platforms and managed security services, faced a challenge with the immense volume of security data from its clients. This surge in events threatened to increase investigation times and create analyst fatigue. To address this, AHEAD chose Elastic Security as its security information and event management (SIEM) solution to gain a more flexible and cost-effective platform.

By implementing Elastic Security, AHEAD leveraged its advanced machine learning capabilities to automate investigations and reduce false positives. The solution from Elastic enabled a 73% reduction in triage time and achieved a 92% automated resolution rate. This resulted in a dramatically improved mean time to response of 6.9 minutes, increased customer satisfaction scores, and a significant expansion of AHEAD's security service revenue.

AHEAD