Case Study: Accolade Doubles Developer Productivity with Elastic Observability on AWS

Accolade Doubles Developer Productivity with Elastic Observability on AWS

Accolade, a leading technology company serving health care teams with AI-powered tools, was struggling to manage observability data spread across multiple platforms and formats. Its previous vendor was too inflexible, data access was limited, and siloed logs, metrics, and traces were slowing workflows and making it harder for developers to track performance and innovate.

Elastic implemented Elastic Observability on AWS, giving Accolade a unified, centralized view of application and infrastructure data across about 400 services. With Elastic, Accolade gained full data ownership, better cost efficiency, and faster troubleshooting; the company also doubled developer productivity and could do more with the same resources despite handling more than twice the traffic year over year.

Accolade

Jose Navarro

Software Engineer