Case Study: Jack Wolfskin Achieves B2B Efficiency and Growth with Elastic Suite

Jack Wolfskin processes 65% of pre-book orders with Elastic Suite

Jack Wolfskin, a global outdoor apparel and equipment brand, faced challenges in managing the increasing complexity of its wholesale orders and global expansion. Their existing in-house B2B portal could not efficiently handle both pre-book and in-season orders, leading to difficulties in sales processes and high costs for producing seasonal workbooks. They partnered with Elastic Suite to find a trusted digital solution.

Elastic Suite implemented its B2B platform, which integrated seamlessly with Jack Wolfskin's SAP ERP system. The solution provided digital catalogs and tools like the whiteboard feature for sales teams, which eliminated printed materials and streamlined order processing. As a result, 65% of pre-book orders (5,000-7,000 per season) are now processed through Elastic, significantly improving accuracy, speed, and collaboration with buyers while reducing agency and print costs.

Jack Wolfskin