Case Study: Johnstone Supply achieves flexible, fast, scalable commerce with Elastic Path

Johnstone Supply - Customer Case Study

Johnstone Supply is a leading cooperative wholesale distributor in the HVACR industry with over $2.2B in annual sales and 422 independently owned stores. The company faced a complex ecommerce challenge: a catalog of more than a million SKUs (including 80,000 items with up to 1,200 attributes), three different ERP systems across store groups, and rising customer demand for fast, mobile access to accurate product, pricing and availability information.

Johnstone selected Elastic Path for its flexibility, API-driven integrations and ability to handle massive, mixed national and local product assortments across many storefronts. A 2017 platform refresh improved performance and real-time ERP connectivity, enabling accurate pricing/availability, faster time-to-market and a unified customer experience—contributing to online revenue growth now representing about 11% of total sales and delivering improved scalability and operational efficiency.

Johnstone Supply

Brian Klaus

Director of Ecommerce