Case Study: TIBCO Software achieves streamlined digital fulfillment and 3‑click product downloads with Elastic Path

How to Succeed by Integrating Flexible Commerce Solutions

TIBCO Software Inc., a global leader in infrastructure and business intelligence software, faced fragmentation after acquiring multiple product lines: its legacy Digital River commerce system was costly, slow, and cumbersome for customers and developers—taking up to 25 clicks to download a demo and as long as seven days to prepare a product for release. TIBCO needed a unified, scalable digital commerce and fulfillment platform to improve the developer experience, speed time to market, and reduce operational inefficiencies.

TIBCO selected and customized Elastic Path for its flexible, Java-based architecture, rich integration APIs, AWS readiness, and sector experience. The new platform reduced demo downloads to three clicks, improved search and reporting, streamlined product release processes (an 80% reduction in BOM steps and a 90% efficiency gain for on-demand CD printing), and generated more qualified sales leads and cross-/up-sell opportunities.

TIBCO Software