Case Study: Ticket vendor Bilety.fm achieves higher newsletter deliverability and sells out events with Elastic Email

How Bilety.fm Transitioned to Elastic Email

Bilety.fm is a ticket vendor in Szczecin, Poland, selling tickets for artistic and sporting events across the country. They transitioned to Elastic Email to solve chronic newsletter deliverability problems caused by shared IP addresses at their previous ESP and to gain the ability to buy their own IPs so consented customer communications reliably reach recipients.

Elastic Email guided a month of preparation and a migration that took only a few hours, and provided features like contact segmentation and mail queuing plus strong support. As a result, Bilety.fm now targets highly engaged segments to boost open and click rates, avoids recipient-server blocking, and uses improved deliverability to help sell out events.

Bilety.fm

Konrad Pietracha

Chief Executive Officer