Case Study: a leading Australian digital property business achieves full delivery visibility with Elabor8

Leading Australian Digital Property Business gains full delivery visibility with Elabor8 and 13% flow efficiency baseline

A leading Australian digital property business faced challenges in gaining visibility into its delivery processes due to inconsistent work tracking and fragmented tooling across its teams. This made it impossible to identify bottlenecks or justify the ROI of improvement initiatives. To address this, the company partnered with Elabor8 for delivery optimisation services, including advisory, coaching, and the implementation of a unified tooling strategy.

Elabor8 implemented a consolidated Jira model, introduced the Nave metrics platform for real-time data, and provided training to establish a data-driven baseline. This partnership yielded significant results, including an accurate flow efficiency baseline of 13% and the identification of a major systemic bottleneck where work spent 56% of its time in a "Ready for Review" state. The solution provided the client with unprecedented visibility from the executive portfolio level down to individual squads, enabling targeted improvements and a stronger foundation for continuous delivery optimisation.