Case Study: DTE streamlines home construction program submissions with Ekotrope

DTE saves 2-5 days per home submission with Ekotrope

DTE, a major energy provider in Michigan, faced the challenge of managing a manual and labor-intensive process for its New Home Construction Program, which involved collecting and reviewing extensive documentation from builders via email. To address this, DTE and its implementation contractor, ICF, partnered with Ekotrope to utilize its Utility Program Solutions, including the Online Intake Tool.

By implementing Ekotrope's solutions, the program automated its submission and data entry processes. This eliminated manual inputs, reduced the documentation needed per project, and integrated quality assurance checks. The results were highly measurable: Ekotrope helped save 2 days per home submission and 3-5 days of batch entry time, enabling the program to process over 10,000 applications and distribute nearly $7 million in incentives to builders.

DTE