Case Study: Sutter Health improves rural patient compliance with Eko Health telecardiology

Sutter Health - Customer Case Study

Sutter Health, a healthcare provider in Northern California, faced the challenge of delivering specialty cardiac care to a growing number of patients in remote rural areas who were located far from their urban facilities. To solve this, they turned to Eko Health to implement a telehealth solution that would connect these patients with cardiologists.

Eko Health's solution established a clinic-clinic telemedicine model. This allowed patients to be seen locally by a medical assistant while being virtually connected to a specialist who could lead the examination using Eko's technology. This implementation by Eko Health significantly improved patient compliance by eliminating long travel times, enabled Sutter to schedule more visits, and allowed the health system to receive reimbursement for rural telehealth services.

Sutter Health

Albert Chan

MD Vice President and Chief of Digital Patient Experience