Case Study: Sarah Beth Jewellers achieves higher online revenue and increased store footfall with EKM

Polishing their online offering with EKM | Sarah Beth Jewellers

Sarah Beth Jewellers, a small independent jeweller in Rochford, Essex run by Alan, needed to launch and grow an online presence while managing cash-flow and time pressures as a one‑man band. To get online he had to sort domain and payment gateways, pick a theme and create content, then cope with the added disruption of COVID-19 — so he turned to EKM and its online shop platform for ecommerce and marketing support.

EKM provided the online shop, hands‑on support from Account Manager Elliot and assistance from the PPC team to implement tweaks and add Facebook Pixel, enabling stronger digital marketing and sales. The result: extra online revenue that let Alan relocate from premises with rates of around £60,000 to a site with about £12,500 in rates, increased online enquiries and footfall for in‑store services like repairs, and the launch of a second EKM shop; online takings sit around £15,000 with a target of £35,000.

Sarah Beth Jewellers

Alan

Owner