Case Study: CMS IT Services achieves simplified, digitized employee skill assessments with Eklavvya

How CMS IT simplified Skill Assessment of Employees

CMS IT Services, a leading Indian IT services firm with 30 branches and 220 support locations, needed a way to standardize skill-based training and assess employees dispersed across 200+ remote support sites. To simplify knowledge sharing and evaluate technical competencies at scale, CMS IT Services chose the Eklavvya platform for digital assessments and question-bank management.

Eklavvya implemented an online assessment solution that manages question banks, assessment patterns and delivers tests with individual and group analytics. The platform digitized CMS IT Services’ entire assessment workflow, helped identify training needs, and was extended to automate aptitude testing for new graduate hiring—streamlining hiring and upskilling processes and reducing manual effort, according to CMS’s Head of Learning & Development.

CMS IT Services

Deepak Shetty

Head-Learning & Development