Case Study: Status Match achieves 95% reduction in synthetic identity fraud and instant verification with Ekata

Status Match - Customer Case Study

Status Match, launched in Singapore in 2020, is an automated status‑matching platform that helps airlines and hotels recruit high‑value loyalty customers. Because these “high fliers” often sign up while traveling (from changing IPs and airport Wi‑Fi), Status Match struggled to verify identities reliably and prevent fraud — so the company turned to Ekata and its account‑opening/identity intelligence solution for behind‑the‑scenes risk scoring.

Ekata’s risk scores let Status Match introduce targeted friction for high‑risk applicants (additional verification when attributes like email type are unclear), streamlining decisioning from hours to seconds. The Ekata integration helped reduce synthetic identity attempts by an estimated 95%, saved major airline clients tens of millions of dollars, and materially improved the quality of referrals and partner trust.

Status Match

Mark Ross-Smith

CEO and Founder